Log in to LiveChat immediately as you start your work day. The desktop apps will start automatically when you turn on your PC or Mac. With the built-in desktop notifications, you won’t miss any chats. Perfect for full-time customer service agents.
It isn’t the concept of live chat itself that sets us apart from the competition, of course many of our competitors offer live chat rooms too. But it is the potential LiveChat has unlocked for our team with its unique easy-to-use interface and desktop applications, two-way conversation prospects, advanced chat search and quick chat history tracking that makes this a major (customer service) game changer for us.
Offer fast and personal service even if you are not at your desk. Mobile LiveChat apps for iOS and Android will help you chat with customers wherever you are. If you want to stay mobile during work, these apps are for you.
We are using the iOS and Android apps which allow us to always be inches away from new leads at all times. At 10pm at night, while we’re watching TV and relaxing, we can be sending quick chats to people on the site. ‘Always Be Closing’ is an understatement. You have no idea the impression that it makes on someone when it’s late at night and the auto message pops up and says ‘Hi, what can I help you with?’ and you’re there to answer a couple quick questions and schedule a call for the morning.
Type in the app’s address, hit enter and you’re ready to chat. LiveChat is a secure, cloud-based customer service solution. No need to install anything. Works on all browsers.